How to: Check order status

You can check your order status at any time via your customer account.

If you don’t have a customer account, proceed as follows:

1. Open your order confirmation email.
2. Click on the button “View order.” 
3. An overview with the current processing status of each item will open. 

Did that not work, or has the status not changed for more than 5 days?

Then click on the “Chat” or “Contact form” button at the bottom of this page to contact us personally.